FAQ
Frequently Asked Questions On Sex Toy In Hyderabad
How do I place an order on your website?
Just choose a product, click “Add to Cart,” go to checkout, and complete the payment.Can I order without creating an account?
No, First you fill in your details then process your order.What payment methods do you accept?
We accept UPI, credit/debit cards, wallets, net banking, and COD (for some areas).Is Cash on Delivery available in my area?
COD is available in selected cities. You will see the option at checkout if it’s allowed.Is it safe to pay online on your website?
Yes, we use secure and encrypted payment gateways.Do I get a confirmation after placing an order?
Yes, you’ll get a confirmation by SMS and email with order details.Can I cancel my order?
You can cancel before the order is shipped. Contact our support quickly.Do you offer discounts on bulk orders?
Yes, please contact our support for custom deals on larger orders.What if my payment fails?
Try again or use another method. If money is deducted, it will be refunded automatically.Will my bank statement show adult content?
No, the transaction will show a neutral name. Product type is never mentioned.
How many days does delivery take?
Usually 3 to 7 working days depending on your location.Is the packaging private and safe?
Yes, always. Plain boxes without logos or product names.Can anyone know what’s inside my parcel?
No. It is fully sealed and doesn’t show contents.Do you deliver all over India?
Yes, we deliver to almost every part of India.Which courier companies do you use?
We use trusted services like Delhivery, Ecom Express, and Bluedart.Will I get a tracking number?
Yes, you will receive a tracking ID once the order is shipped.Can I change the delivery address after ordering?
Yes, but only if the order hasn’t been shipped. Contact us quickly.What if I miss the delivery?
The delivery person will call you and try again.Can I choose delivery time or date?
No fixed timing, but we try to deliver as fast as possible.Do you charge for delivery?
Shipping is free for most orders. If not, charges will show at checkout.
Can I return a product after delivery?
Only if it is unused, sealed, damaged, or wrong product.Do you allow product exchange?
Yes, for sealed and unused items. Contact support for help.How long do I have to request a return?
You must request within 7 days of receiving the order.How do I request a return or refund?
Call or WhatsApp us on 9830983141 with order ID and issue.Do I get a full refund?
Yes, if the return is accepted. You will get the full amount back.When will I receive my refund?
Usually within 5 to 7 business days after return approval.What if I receive a broken or damaged product?
Send us a photo within 24 hours. We’ll arrange a replacement.Can I return an opened or used toy?
No. For hygiene reasons, opened/used items cannot be returned.Who pays for return shipping?
We pay if the product is wrong or damaged. Otherwise, return cost is yours.Can I exchange the toy for a different model?
Yes, if the product is sealed and not used. Contact us to check availability.
Do you keep my order private?
Yes, everything is 100% private — from packaging to billing.Is your website safe to use?
Yes. We use top-level security to protect your data.What appears on my bank statement?
Only a neutral name. Nothing about adult products is shown.Do you sell original products?
Yes, we only sell genuine products from trusted brands.Are these toys safe to use?
Yes, our toys are made with body-safe materials like silicone and ABS plastic.Do you share customer data with anyone?
Never. We respect your privacy and never share your data.Do you call the customer after the order?
No, unless there’s an issue with the delivery.What kind of packaging do you use?
Plain, non-branded packaging for complete privacy.Can I trust your company?
Yes. We are experienced and have helped many happy customers across India.Do you have a privacy policy page?
Yes, you can read it on our website for full details.
Who can buy from your website?
Only people 18 years or older can buy from us.Do you have a shop I can visit?
No. We are an online-only store to keep your shopping private.Do you offer customer support?
Yes. Call or WhatsApp us anytime for help or questions.Do I need ID proof to buy?
No. You can buy freely without ID or KYC.Are these toys legal in India?
Yes, buying and using adult toys for personal use is legal in India.Do you sell products for both men and women?
Yes, we have toys for everyone — men, women, and couples.Can I get help choosing the right toy?
Yes, just ask our team. We’ll guide you with easy suggestions.Do you provide manuals or guides?
Yes. Some toys have manuals. You can also check our website/blog.How should I clean my toy?
Use warm water and mild soap or toy cleaner. Always dry and store safely.Can I buy a toy for my partner as a gift?
Yes! It’s a great idea. Just enter their address and we’ll deliver discreetly.